Shipping policy

Shipping and delivery

We ship worldwide.

The shipping charge depends on your delivery region.

For European Union (EU), Northern, Central and South America it's 10€ and 15€ per large items (teepees, crib bumpers, play mats for teepees).

Western, Southern and Eastern Asia, Northern Africa it's 15€ and 20€ per large items (teepees, crib bumpers, play mats for teepees).

For Australia and New Zealand it's 30€ per item in a cart and 40€ per large items (teepees, crib bumpers, play mats for teepees).

For all orders with total amount over 100€ delivery costs are free.

If the items are in stock they are normally shipped within 1-2 days. We will contact you by e-mail with dispatched notification.

Please notice that delivery terms are different for different type of the products:

Regular delivery (orders below 100€
 and velour floor pillows) - 2-4 weeks.

Express delivery (for orders over 100€
 except velour floor pillows) - 5-7 days around EU, 7-10 days to America and Asia and 10-14 days to Australia and New Zealand

If your chosen products are need to be made it will be dispatched within 3-4 days from Ukraine. We will contact you by e-mail to confirm terms of delivery.

Please, note that most of the goods will be dispatched from Ukraine. Happy spaces do not take responsibility for custom charges if any applicable. 

Returns

We accept returns.

If for some reason the product did not suit you, you can return it to us within 14 days from the receipt of the order. Please note that a refund is possible only if the product was not in use, all tags and packaging are saved.

Non-refundable:

- used products
- broken packaging, no tags
- damaged products (with signs of any mechanical damage. Please inspect the in the presence of the courier for damage. For any damage during transportation, the carrier company is responsible)
- individual orders which we manufacture regarding your wishes (changing the color of the material, changing layouts, manufacturing products according to customer models, etc.)

Our return address is:

Gagarina av. 181, of. 38

Kharkiv

Ukraine 61000


Refunds are issued once the returned goods have been received and checked. The refund will be made to the same payment method as you used for the purchase.
The return shipping cost must be paid by you.