The following General Terms and Conditions concerning sale of products at en.happy-spaces.com
The webstore is open 24 hours a day – 7 days a week.
We process orders from 9am to 5pm GMT+2, Monday to Friday (excluding Ukraine bank and public holidays). Our customer support will contact you if we'll have additional questions to clarify.
1. To order a product simply click on “Add to cart” button. In your cart on the right top corner you can see number of products in a cart and list of chosen products below. You can continue shopping by click on a main menu - Shop by type or Shop by collections. Or proceed to payment by click on "Check out".
2. Continue through the checkout process, and fill in your details: e-mail, name, shipping address etc. On this stage you can chose if you'd like to be up to date on news and exclusive offers.
3. You can check the products and total amount including shipping on a right side of a screen.
4. Click “Continue to shipping method” once you have filled in all the information.
5. Check if you shipping address is correct, choose you shipping method and check your list of products in a cart. Then proceed by clicking “Continue to payment method”.
6. When you have entered your credit card information or your PayPal account details, confirmed your billing address and clicked on the “Pay now” button, your order is completed. On this stage you can save your information for a faster checkout nex time.
7. At this stage your order is still subject to our acceptance. When we have accepted your order, we will obtain an authorization from your credit card company for the amount of the order. We are not withdrawing money from your card at this stage, but the amount might be reserved on your account. This is a normal process with banks and credit card companies.
8. If your credit card is not authorized or we have any issues with acceptance of your order, your order will not be processed further and we will contact you by e-mail with further information.
9. Directly after you have placed your order you will receive a confirmation e-mail.